Following multiple reports on sites like Reddit about a major Arknights: Endfield Paypal problem regarding fraudulent charges, Gryphline and Hyperglyph announced on social media and Reddit that it was aware of the issue in the gacha game and handling refunds. Essentially, the issue affected people who played the game, added their PayPal information to their account for in-app purchases in the free-to-play adventure, then started making unauthorized charges. While refunds are going out and Paypal is now disabled, the developer and publisher also noted affected users who haven’t been properly can contact support at [email protected].
People on the subreddit began sharing screenshots of the Arknights: Endfield PayPal issue. Purchases of various amounts in different currencies would be tied to their accounts. One image from a user named ValorsHero noted Gryph Fontier PTE. LTD. charges for $9.53 USD, 10,000円, €33.99, $7.97 CAD, $10.79 USD, 10,000円, €4.99, 10,000円, €0.99, and 10,000円 on January 22, 2026. Others hit by the same problem reported similar situations. Another person going Zeto- shared images showing the problem led to €1,302.08 being taken.
Receipts from a victim of the ongoing Paypal error. Note the various currencies
byu/ValorsHero inEndfield
Gryphline and Hyperglyph themselves shared an official timeline of the issue. Here’s what happened and the times affected on January 22, 2026. It also noted people who haven’t gotten a refund and were hit by the Arknights: Endfield PayPal fraudulent charges should contact support with their region in and UID for the gacha game to report it.
- 9:58 AM (UTC+8) – We received our first player report related to PayPal payments.
- 11:05 AM (UTC+8) – After confirming the issue, we immediately disabled PayPal as a payment option to prevent further impact.
- 6:20 PM (UTC+8) – We completed a full review of all PayPal transactions and identified the affected transactions.
- 6:30 PM (UTC+8) – We began issuing full refunds for all PayPal orders created between 9:36:51AM (UTC+8) and 11:05:36AM (UTC+8), including purchases using the official launcher and top-ups made via topup.gryphline.com. All refunds are expected to be completed within four hours.
Arknights: Endfield is available on the PS5, PC, and mobile devices.